Q:	Who can I send text messages to from my Nextel phone?
A:	With text messaging you can send and receive messages from your Nextel phone to almost any other phone or email--to Nextel subscribers as wells as subscribers of other wireless carrier's services. Back To Top >>
Q:	How do I send a message to a landline phone or a subscriber of another wireless carrier?
A:	To send a message to a landline phone, create your text message as you normally would. Next, simply include the 10-digit number of the landline recipient where you would normally place the recipient's information. To send a message to a subscriber of another wireless carrier, create your message as you normally would. Next, simply include the 10-digit phone number of the intended recipient where you would normally place the recipient's information. Back To Top >>
Q:	How can I send a message to more then one person?
A:	You can address a message to up to 20 people at one time on www.sprint.com. If you are a Nextel subscriber, choose the Nextel network in the box next to Send a Text Message, type the recipient's phone number, and then click Go. Select Send a Group Message from the navigation menu on the left. Type and then Add other recipient's phone numbers before creating your message. Back To Top >>
Q:	Can I send text messages internationally?
A:	Yes. Visit Using Wireless Data Services Abroad for the list of countries you can text to and from. In NUM mode, you can enter an international phone number as follows: (+) (country code) (area code) (phone number) and press the Option key under OK. Back To Top >>
Q:	How do I send a Text Message from email? And can I send a text message to an email address?
A:	To send a message from an email address: Address the email message to the Nextel subscriber's 10-digit telephone number followed by "@messaging.nextel.com." Example: 7035551234@messaging.nextel.com Fill in the "subject" line (optional) Compose the message Attach replies (optional) to the message by entering a double tilde (~~) with a response. Hit return to enter the next reply. For example: Are you available for the meeting today? ~~No (enter) ~~Yes (enter) ~~Maybe (enter) Send the email in the normal manner To send a text message to an email address: Simply enter the email address where you would normally put their phone number. Make sure to switch your phone to SYM mode by scrolling through the modes on the right side of your screen in order to access the @ and . required in most email addresses. Back To Top >>
Q:	I have often seen numbers advertised on television for voting or participating in contests, can I do this with my Nextel phone?
A:	It depends if the program is open to all wireless carriers or only specific carriers. To participate simply enter the number that you see advertised where you would normally type the phone number or email address. Sprint often has polling and contests that are open to only Nextel subscribers. See www.nextel.com/contests for details on the contests currently running for text messaging. Back To Top >>
Q:	Are there any limitations on message size with Text Messaging?
A:	Text messages can be up to 500 characters long (including letters, punctuation and system-generated characters). Back To Top >>
Q:	How do I send a message or reply from my phone using the preset messages in Text Messaging?
A:	If you are a Text Messaging subscriber you may store up to 9 "Saved Messages" and 9 "Saved Replies" online. These saved messages can be easily accessed and sent from your phone. When initiating a message, select "My Messages" and choose from the list of default messages available. When replying to a message, select "My Replies" and choose from the list of default replies available. You may also customize "My Messages" or "My Replies" from your phone from www.sprint.com. Back To Top >>
Q:	How can I type my messages more easily with text messaging?
A:	WORD mode makes composing messages faster. Cycle through the modes (NUM, ALPHA) on the lower right of your screen until you reach "WORD". You only need to type one key stroke per letter and the phone predicts your word. Select the "0/Next" key to scroll through alternative words. Back To Top >>
Q:	Can I call a phone number from within a message?
A:	Yes. Highlight the phone number, Nextel Direct Connect number or Group Connect® number in a message to make a call or send a call alert to that number. Back To Top >>
Q:	What is the Message Inbox?
A:	The Message Inbox holds all your new two-way messages and any messages you have not saved. Messages will remain in the Message Inbox for 14 days. After 14 days, they are automatically deleted from the system. Back To Top >>
Q:	Can I save my text messages?
A:	Yes. You can save up to 20 text messages in your Saved Messages folder. From www.sprint.com on your PC, navigate to Message Inbox and check the box to the left of the message(s) to be saved. Scroll to the bottom of the page and click Save to save your message(s) to the Saved Messages folder. To save a message from your phone, from the Text Messaging main menu, scroll to Read Messages and press the option key under OK. Scroll to Message Inbox and press the option key under OK. Scroll to the message to be saved and press the option key under View. Press the menu key until Save displays in the lower corner. Press the option key under Save. Back To Top >>
Q:	Is there a simple way to delete all of my messages?
A:	Yes. You can delete all the messages contained in your Message Inbox or Saved Messages folder. From www.sprint.com on your PC, navigate to the folder you wish to empty, Message Inbox or Saved Messages. Scroll to the bottom of the page and click Delete All Messages. You will be prompted, "Are you sure you want to delete all of the messages in this folder?" Click OK to delete all of your messages in that folder. To delete all your messages from your phone, from the Text Messaging main menu, scroll to Read Messages and press the option key under OK. Scroll to the folder you wish to empty (e.g., Message Inbox or Saved Messages) and press the option key under OK. Press the menu key until Del-A displays in the lower corner. Press the option key under Del-A. You will be prompted, "Do you want to delete ALL of your messages?" Press the option key under Yes to delete all of the messages in that folder. Back To Top >>
Q:	Will I be notified when the person to whom I sent the message received my message?
A:	When you enable "Message Confirmation" on your phone, you will be notified when a Nextel recipient has read a message you initiated from your phone. Access Message Confirmation from the Preferences menu in Text Messaging on your phone. Back To Top >>
Q:	How do I check Message Status and how do I receive replies to my message?
A:	Message Status will display the date and time that the Nextel recipient read your message. If the Nextel subscriber has responded to your message, it will also provide the reply. Message status is only available for messages sent from www.sprint.com. This feature is not available when you send a message using email. There are three ways that you can receive a delivery status on a message sent using Text Messaging: After you send a message from www.sprint.com, click "Check Status". The message status is displayed along with any replies received. If you send a group message, you can see the message delivery status for each individual recipient. Use the claim number to check the status at a later time. Write down the claim number of the message. You can return later to check the message delivery status by entering the claim number and the recipient's Nextel phone number. For group messages, each recipient will have an individual claim number. Have the message delivery status sent to an email address or directly to your Nextel phone. When initially creating the message, enter the preferred destination (your Nextel phone number or your email address) in the "Send Reply To" section. The message status will be delivered automatically to the address provided. Message delivery status can be checked for up to 5 days after you send a message. Back To Top >>
Q:	Will the message be delivered if the recipient's wireless phone is turned off or out of coverage when I send the message?
A:	Sprint will try to send your message for up to seven days. If the recipient's phone is turned back on or returns to coverage within seven days, your message will be delivered to the phone. Back To Top >>
Q:	What happens if my message can not be delivered?
A:	If after seven days your message was unable to be delivered, it will be deleted. Back To Top >>
Q:	Do other carriers offer the same messaging features that Sprint offers with Text Messaging?
A:	No. Sprint's Text Messaging service offers some unique capabilities, such as delivery confirmation and a 500-character message size. Unfortunately, all carriers cannot support these features. So, while delivery confirmation is not available when sending inter-carrier messages, you may still request delivery confirmation for messages sent to Nextel subscribers. With regards to message size some wireless carriers limit the incoming message size. Text Messaging supports 500-characters per message (both incoming and outgoing). If you send a 500-character message to a subscriber with a more limited message size, the message will automatically be divided into separate messages and sent to the recipient. Back To Top >>
Q:	Can subscribers of other wireless carriers reply to my text messages? Can they send text messages to my Nextel phone?
A:	Non-Nextel subscribers should check with their wireless carrier to determine inter-carrier messaging availability. If you currently subscribe to a qualified SMS or Text Messaging service plan, your Nextel phone can receive inter-carrier messages. Non-Nextel subscribers should check with their wireless carrier to determine support for inter-carrier messaging. Back To Top >>
Q:	Can I use My Addresses to retrieve non-Nextel mobile phone numbers?
A:	Yes. You can store and retrieve non-Nextel mobile phone numbers from My Addresses in Text Messaging if your data plan includes MyNextel Address Book. This integration will reduce the number of keystrokes required to send messages to non-Nextel subscribers. Back To Top >>