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Q:
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What are Java, J2ME, and Java technology-enabled applications?
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Java is a programming language invented by Sun Microsystems. J2ME (also known as KJava and Java 2 Micro Edition) is designed specifically to work on small devices such as Nextel phone models. Small devices are typically defined by limited memory and processing power as well as display size. Java technology-enabled applications are J2ME applications that can be run on a Nextel Java technology-enabled phone.Back To Top >>
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What are the types of J2ME applications?
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There are two types of J2ME applications:
Local applications are stand-alone applications that run on a wireless phone without accessing external data sources through the Nextel Packet Data Network. Examples of local applications include calculators or games.
Network aware applications interact with the Nextel Packet Data Network. Unlike local applications, network aware applications can access an external data source. An example of a network aware application is an email application that resides on the phone, retrieves addresses stored within the application, and sends email to addressees via the Nextel Packet Data Network. To run network aware applications on your Nextel phone, you need to subscribe to one of the Data Service Packs (unless you already have a subscription to an Unlimited Wireless PC Access Plan).
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Are WAP and J2ME the same thing?
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No, WAP and J2ME are not the same. WAP (Wireless Application Protocol) relies on accessing Internet/Intranet content and applications in order to execute instructions. In this case, the phone only runs a browser that accesses information via the Nextel Packet Data Network. No content or application resides on the phone. If either a site or the network is down then the content or application cannot be used. It is similar to using Microsoft Internet Explorer to view Yahoo email.
Java technology-enabled applications reside on the phone and do not rely on accessing the Internet or Intranet. Java technology-enabled applications are available to the subscriber even if there is no access to the Nextel Packet Data Network. It is similar to running Microsoft Outlook or Microsoft Word on a PC. Back To Top >>
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How do I download a Java technology-enabled application?
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You can go to www.nextel.com/downloads to download digital items to your Nextel phone. These include Java-technology-enabled applications as such as ring tones and the latest phone software. Customers can select which digital items they would like and then update their phone(s) over the Internet.
Download Apps is a network aware Java technology-enabled application that allows Nextel subscribers to download applications over-the-air (OTA) without the use of a data cable. Nextel subscribers can select which applications they would like and purchase those applications online. After completing the shopping process, those applications can be accessed and downloaded OTA from the handset using Download Apps. To find out more, go to www.nextel.com/downloads. |
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What is Download Apps?
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Download Apps is an application that allows Nextel subscribers to download applications over-the-air (OTA) without the use of a data cable. Nextel subscribers can select which applications they would like and purchase those applications online at www.nextel.com/downloads. After completing the shopping process, those applications can be accessed and downloaded OTA directly from the handset using Download Apps. Download Apps comes pre-loaded with most Nextel phone models. Since Download Apps runs over the Nextel Packet Data Network, you must subscribe to one of the Data Service Packs. For example, if you access web sites from your handsets, you should be able to run Download Apps.Back To Top >>
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Q:
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How do I deinstall an application?
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To deinstall an application, follow these steps:
- Press MENU and select JAVA APPS.
- From the JAVA APPS screen, press the navigation button to scroll to the application you would like to deinstall.
- Press MENU.
- Press the navigation button to scroll to DEINSTALL, then press SELECT.
- A confirmation screen is displayed. Press YES.
- Upon deinstallation completion, press DONE.
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Where can I call for assistance regarding a Java Application?
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For a Java Application developed by Motorola, please contact Motorola Customer Care at 1-800-453-0920, Monday - Friday 8:00 a.m. - 7:00 p.m. (EST) to speak with a representative. For a Java Application developed by a company other than Motorola, please contact the developer.Back To Top >>
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Where can I call if there is a problem with my download?
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If you experience a problem with a download, please call Motorola Customer Support at 1-800-453-0920, Monday - Friday 8:00 a.m. - 7:00 p.m. (EST) to speak with a representative.Back To Top >>
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What is the refund policy for applications?
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Applications are nonrefundable digital items. Once purchased for your phone, you cannot receive a refund for them. However, you can delete an application and re-download it at a later date.Back To Top >>
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How can I check the software release of my Java technology-enabled phone?
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To check your software:
- From the idle screen, press the following keys on the phone in rapid sequence: "#", "*" , "menu", right arrow on four-way navigation key.
- When the Trace Mode screen appears, "Unit Info" is highlighted. Press VIEW.
- Scroll to "Software" and press "SELECT."
- Look at the number shown below the "Software Ver:".
Back To Top >>
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Are any accessories required to update my plus phone?
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A data cable is required in order to update your plus phone. If you have one of the following Motorola Data Cables (Motorola part number NKN6501, NKN6521 or NKN6522), you can use it to update your plus series phone (i500plus, i550plus, i700plus or i1000plus). To order a data cable online, visit our accessories section.Back To Top >>
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Q:
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How long does it take to complete a software update on my phone?
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Depending on the update package, complete downloading may take anywhere from 2 to 10 minutes.Back To Top >>
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Does my battery need to be fully charged to update the software on my phone?
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No, your phone does not require a full charge to update the software. However, it must have at least two bars showing on the battery strength indicator.Back To Top >>
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Q:
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Will my service be affected after I update the software on my phone?
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No, your service will not be affected by the software update. However, you may experience a delayed initial registration the first time you power on your phone after the update is completed.Back To Top >>
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Will I lose any of the information in my call lists when I update my software or download a digital item to my phone?
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No, you will not lose any of your call list aliases and numbers when performing a software update or downloading digital items. Your call list aliases will be backed-up on the computer and loaded back into the phone during the software update or download processes.Back To Top >>
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Q:
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If I download a digital item, can I download and install it into any other phone?
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No, when you download a digital item, your phone's IMEI number (serial number) is recorded with your order. The order will only be valid for that particular phone. If you wish to download a digital item to another phone, you must place another order for that phone.Back To Top >>
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