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Q:
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Will the phone users on my account have access to the My View application to manage their personal homepage?
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| A:
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The users of phones on your account subscribing to the My View Admin plan will not have access to the My View (personal) application to manage their homepage.Back To Top >>
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Q:
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If I am not an account administrator, can I manage my phone's home page?
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Only account administrators can access the My View Admin application and modify user home pages. Users themselves cannot manage their own home pages.Back To Top >>
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Q:
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Will users on the account have to register on nextel.com in order for their administrator to customize their mobile home page?
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The users on the account do not need to register on nextel.com in order for their administrator to customize their mobile home page.Back To Top >>
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Q:
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Some of the phones in the account are not displaying the right group home page.
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Be sure the phones are members of the group. Phones that are not members of a group will display the default home page.Back To Top >>
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Q:
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I have created both a home page title and graphic but only the title is displayed on the phones.
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If both a home page title and graphic are created, the home page graphic displays on those phones that support graphics and the home page title displays on those phones that do not support graphics.Back To Top >>
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Q:
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I have created a home page graphic and sent them to the phones, but some phones do not display the graphic.
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The list of phones that support graphics is dynamic. Currently only the i90c with release 2 software and the i95cl phones support graphics.Back To Top >>
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Q:
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The application will not accept my home page title and my uploaded home page graphic.
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The home page title needs to be unique within the account and can only contain up to twenty (20) characters. The home page graphic needs to be in WBMP or BMP format and 2K or less.Back To Top >>
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Q:
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Can a phone belong to more than one group?
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No. A phone can only belong to a single group.Back To Top >>
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Q:
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I have swapped a SIM into a new phone and the new phone is not receiving the home page. Also, I can't see the phone on the My View Admin group page.
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The home page appears on the phone and the group page once the user enables security by accessing the Net feature.Back To Top >>
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