FAQs: Direct Send^SM

Q:	Can I still receive a Nextel Direct Connect/cellular call when sending contact information via Direct Send?
A:	No. The transmission of Contacts or My Info during a Direct Connect call has no or very little impact in tying up the handsets. Back To Top >>
Q:	Can I control the type of information sent with My Info?
A:	Yes. You can choose to send any or all of the following data as part of your My Info data: Name, Direct Connect® number, carrier IP address, circuit data, and personal telephone number (PTN) for Line 1 and Line 2. Back To Top >>
Q:	How do I turn OFF the automatic send feature of My Info?
A:	From the Main Menu: Select My Info. Press Main Menu. Select Direct Send Setup, then AutoSend. Select option to OFF. Back To Top >>
Q:	How do I send My Info manually?
A:	From the Main Menu: Select My Info, press OK. Press Menu. Select Direct Send My Info, press OK. Select (1) BROWSE, then select the Direct Connect number from: Recent Calls or Contacts; OR (2) enter the Direct Connect number you want to call. Push the Direct Connect button to send the information. The following information will be sent: name, Direct Connect number, PTN for Line 1, or any modifications you make. To send additional contact information (such as, email, fax number, work number, etc.), you can create a new contact entry with the additional information and then store it in the handset Contact List. You can Direct Send your extensive contact information to another Direct Send-capable handset. Back To Top >>
Q:	How do I store a contact to the handset Contact List (from Recent Calls)?
A:	From Recent Calls screen: Highlight caller name/number you want to store. Select STORE. Select NEW CONTACT (or UPDATE). Select OK. Back To Top >>
Q:	How do I send Contact information from the handset Contact List?
A:	From the Contact List: Select the contact entry you want to send. Press Menu key. Select Direct Send Contact. Select (1) BROWSE then select the Direct Connect number from: Recent Calls or Contacts; OR (2) enter the Direct Connect number you want to call. Push the Direct Connect button to send contact information. Back To Top >>
Q:	Is Direct Send Picture available on phones that do not have built-in cameras?
A:	Yes, some phones without a built-in camera-phone can receive, review and transmit pictures that were taken by another phone or device. Back To Top >>
Q:	When should I use Direct Send Picture instead of Multimedia Messaging Service?
A:	If want to take or send a picture during a Direct Connect® conversation, use Direct Send Picture. Back To Top >>
Q:	Can I send a picture nationwide? How about internationally?
A:	Direct Send Picture works nationwide anywhere on the Nextel National Network. Pictures cannot be sent internationally at this time. Back To Top >>
Q:	Can I choose not to receive a picture?
A:	Yes. When another subscriber attempts to send you a picture, your phone will prompt you to accept the picture before it is received. If you do not accept, the picture will not be transmitted and the sender will be notified of your selection. Back To Top >>
Q:	Will I be charged if I attempt to send a picture to a phone that does not or cannot accept?
A:	No. You will only be charged for pictures that have been accepted and successfully transmitted. Back To Top >>
Q:	How do I know if someone I intend to send a picture to has a Direct Send Picture-capable phone?
A:	Your phone will display options to send a picture only during a Direct Connect® call with another capable handset. Back To Top >>
Q:	Can I upgrade a Nextel phone to make it Direct Send Picture-capable?
A:	If you have an i560, i760 or i850 handset with a software version that does not have Direct Send Picture capability, you can upgrade your phone at a Sprint Service & Repair Center. Software upgrades for several additional phone models are planned, so check your phone's Full Feature List on www.sprint.com or see your Sprint representative to find out if this option is available. Back To Top >>
Q:	When I send / receive a picture it says "Message Fees May Apply." I thought there was a free promotion?
A:	You will receive this message the first time you send or receive a picture after power-up, but no per picture usage charges will apply until after the promotion period ends on 2/28/06. Back To Top >>
Q:	How do I send a stored picture during a Direct Connect call?
A:	During a Direct Connect call: Select Browse Scroll to select picture, then press OK Push the Direct Connect button to send the picture Recipient presses Yes to Accept the picture Press the Direct Connect button to resume the call Back To Top >>
Q:	How do I take a picture and send it during a Direct Connect call?
A:	During a Direct Connect call: Select Camera When ready to take a picture, select Capture To accept the picture press OK. To discard the picture, press Discard then repeat steps 2-3 until a picture is accepted. Push the Direct Connect button to send the picture Recipient presses Yes to Accept the picture Press the Direct Connect button to resume the call Back To Top >>