FAQs: Second Line Service

Q:	How can I set up a Second Line?
A:	Call Customer Care at 1-800-639-6111 to add Second Line Service to an existing phone, or you may visit www.nextel.com/als to purchase the service online. Back To Top >>
Q:	How do I switch between lines?
A:	For the i600, i700plus, i1000, i1000plus, i2000 and i2000plus phones: Press the "Menu" key until you see "Line2". (If you are already using Line 2, "Line1" will appear as an option.) Press the option key under "Line2" to select Line 2. Or, press the option key under "Line1" to select Line 1, whichever is applicable. For i95cl, i90c, i88s, i85s, i80s, i60c, i55sr, i50sx and i30sx phones: Press the "Menu" key. Scroll to Settings. Press the option key under SELECT. Scroll to Phone Setup. Press the option key under SELECT. With the current line highlighted, press the option key under CHANGE. Scroll to the desired line and press the option key under SELECT. For all other phones: Press Menu and choose Settings. Choose Phone Calls. Change the Set Line value to 2. Back To Top >>
Q:	How do I know which line is ringing?
A:	Depending on your phone, it will either display which line is receiving the call by stating: "Incoming Call On Line 1," or the phone icon in the upper left hand corner will display either a "1" or "2" to when the phone is ringing. You can also set different ring tones for each line. Back To Top >>
Q:	Can I have different area codes on each line?
A:	Each line can have a different area code as long as both numbers reside in the same local market. Back To Top >>
Q:	If I am on a call on one line, will Call Waiting notify me of a call on the other line?
A:	Call Waiting will notify you of a second call regardless of which line is being used. Back To Top >>
Q:	Can I use three-way calling if the calls are on different lines?
A:	Yes. Three-way calling works the same regardless of the lines used. You can conference two calls on Line 1, two calls on Line 2, or one call on Line 1 with one call on Line 2. Back To Top >>